Measuring the success of your website: A customer-centric approach to website management

被引：0

作者：

Smith, AG ^{[1
]}

机构：

[1] Victoria Univ Wellington, Wellington, New Zealand

来源：

ONLINE INFORMATION REVIEW | 2002年 / 26卷 / 06期

关键词：

Internet; statistics; customer service;

D O I：

10.1108/oir.2002.26.6.427.5

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

引用

页码：427 / 428

页数：2

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