Measuring the success of your website: A customer-centric approach to website management

被引：0
|
作者：
Smith, AG [1 ]
机构：
[1] Victoria Univ Wellington, Wellington, New Zealand
来源：
ONLINE INFORMATION REVIEW | 2002年 / 26卷 / 06期
关键词：
Internet; statistics; customer service;
D O I：
10.1108/oir.2002.26.6.427.5
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
引用
收藏
页码：427 / 428
页数：2
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