CONFLICT MANAGEMENT IN MAXIMUM SECURITY PENITENCIARY IN SANTA CATARINA STATE

被引：1
|
作者：
Casagrande, Jacir Leonir [1 ]
Homem, Karini Regina [1 ]
Nunes, Nei Antonio [2 ]
Corseuil, Louise [2 ]
Rodrigues, Joici Lilian [2 ]
机构：
[1] Unisul, BR-88010010 Florianopolis, SC, Brazil
[2] Unisul, BR-88132000 Palhoca, SC, Brazil
来源：
REVISTA ELETRONICA DE ESTRATEGIA E NEGOCIOS-REEN | 2015年 / 8卷 / 01期
关键词：
Conflict Management; Safety; Education; Penitentiary System;
D O I：
10.19177/reen.v8e12015264-293
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This article aims to analyze the management of conflicts between tactical and pedagogical agents in a Maximum Security Penitentiary in Santa Catarina. The research uses a qualitative approach and the Discourse Analysis in an interpretative case study. Semi-structured interviews were conducted in mid-2014, with prison officers and teachers. We tried to identify what has motivated conflicts, defined as behavioral and organizational phenomena. The data showed that there is an urgent change of mentality by managers and professionals who develop activities in the Penitentiary, and foster new experience management in prisons.
引用
收藏
页码：264 / 293
页数：30
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