Ten commandments of Lean Six Sigma: a practitioners' perspective

被引:74
|
作者
Antony, Jiju [1 ]
Gupta, Sandeep [1 ]
Sunder, Vijaya M. [2 ]
Gijo, E. V. [3 ]
机构
[1] Heriot Watt Univ, Dept Business Management, Edinburgh, Midlothian, Scotland
[2] Indian Inst Technol Madras, Dept Management Studies, Madras, Tamil Nadu, India
[3] Indian Stat Inst, SQC & OR Unit, Bangalore, Karnataka, India
关键词
Six Sigma; Lean; Continuous improvement; Lean Six Sigma; Process excellence; Ten commandments;
D O I
10.1108/IJPPM-07-2017-0170
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose The purpose of this paper is to provide lean and six sigma professionals and researchers of tomorrow with Ten Commandments of Lean Six Sigma (LSS). Design/methodology/approach The Ten Commandments of LSS are based on several years' experience of four authors who act as researchers, LSS Master Black Belts, consultants, practitioners and trainers on various topics of Lean, Six Sigma and general quality management and continuous improvement. Findings The Ten Commandments in our opinion include: alignment of LSS initiative with organisational strategy, LSS project selection and prioritisation, selection of top talent for the project execution, leadership for LSS, effective training and design of appropriate curriculum for different LSS roles, development of reward and recognition system, LSS sustainability, Linking LSS with Organisational Learning and Innovation, Linking LSS with Environmental Management System Standards and finally LSS and Big Data. Research limitations/implications The key features outlined in this paper are based on the practitioners of LSS. The authors of this article are planning to pursue a global study to critically evaluate these commandments by various practitioners of LSS. Originality/value The senior managers and executives of various businesses can use these commandments of LSS as a guide to achieve and sustain competitive advantage.
引用
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页码:1033 / 1044
页数:12
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