THE INFLUENCE OF TROUBLESHOOTING, EDUCATION, AND DOCUMENTATION ON COMPUTER USER SATISFACTION

被引：5
|
作者：
RUSHINEK, A [1 ]
RUSHINEK, SF [1 ]
机构：
[1] UNIV MIAMI,DEPT MANAGEMENT SCI & COMP INFORMAT SYST,CORAL GABLES,FL 33124
来源：
IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS | 1986年 / 16卷 / 01期
关键词：
D O I：
10.1109/TSMC.1986.289295
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
引用
收藏
页码：165 / 168
页数：4
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