THE INFLUENCE OF TROUBLESHOOTING, EDUCATION, AND DOCUMENTATION ON COMPUTER USER SATISFACTION

被引：5

作者：

RUSHINEK, A ^{[1
]}

RUSHINEK, SF ^{[1
]}

机构：

[1] UNIV MIAMI,DEPT MANAGEMENT SCI & COMP INFORMAT SYST,CORAL GABLES,FL 33124

来源：

IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS | 1986年 / 16卷 / 01期

关键词：

D O I：

10.1109/TSMC.1986.289295

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

引用

页码：165 / 168

页数：4

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