DELPHI - A VERSATILE METHODOLOGY FOR CONDUCTING QUALITATIVE RESEARCH

This article describes the Delphi method, how it is used, its underlying assumptions, its strengths and limitations, its potential benefits to higher education research, and some key considerations in its use. The authors illustrate the Delphi method by discussing a recent national study to develop a set of management audit assessment criteria. Their focus is on often overlooked and unique aspects of this versatile qualitative research methodology.