Perceived benefits, perceived risk, and trust Influences on consumers' group buying behaviour

被引:110
|
作者
Liu, Matthew Tingchi [1 ]
Brock, James L. [2 ]
Shi, Gui Cheng [3 ]
Chu, Rongwei [4 ]
Tseng, Ting-Hsiang [5 ]
机构
[1] Univ Macau, Fac Business Adm, Dept Mkt, Taipa, Macao, Peoples R China
[2] Pacif Lutheran Univ, Sch Business, Tacoma, WA USA
[3] Macau Univ Sci & Technol, Fac Management & Adm, Dept Mkt, Taipa, Macao, Peoples R China
[4] Fudan Univ, Sch Management, Shanghai, Peoples R China
[5] Feng Chia Univ, Dept Int Trade, Taichung, Taiwan
关键词
China; Consumer behaviour; Group behaviour; Electronic commerce; Group buying behaviour; Online; Chinese consumers; Perceived benefit; Perceived risk; Trust to initiator; Attitude; Purchase intention;
D O I
10.1108/13555851311314031
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this paper is to investigate how perceived benefits, perceived risk, and trust influence Chinese consumers' online group buying organized by institutional initiators. Design/methodology/approach - In total, 578 valid samples were collected via an online survey. Multiple regressions were used to test the research model. Findings - The results show that three perceived benefits (price benefit, convenience benefit, and recreational benefit) and three factors that together represent trust of the initiator (perceived reputation, structural assurance, and website trustworthiness) significantly positively influence consumers' attitudes toward online group buying. Originality/value - This study is the first one to specifically focus on how perceived benefits and perceived risks influence consumers' attitudes toward online group buying.
引用
收藏
页码:225 / 248
页数:24
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