Independent Innovation of Service Firm based on the Theory of Customer-active Paradigm

被引:0
|
作者
Zhang Zhongke [1 ]
机构
[1] Hebei Univ Econ & Business, Sch Management, Shijiazhuang 050061, Peoples R China
关键词
Independent innovation; Customer innovation; User toolkits;
D O I
暂无
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Today, the strategy of independent innovation has been paid unprecedented attention in our country, but the way of the firm's innovation is full of difficulties. This paper studies the innovation problem of service firm from the point of customer, and analyses the customer role in the service firm's innovation. We point out that the emergence of the model of customer to participate innovation has great important management and practice meaning for the development of economy and enterprise in our country. In the end, we discuss the management means of the theory of customer innovation.
引用
收藏
页码:301 / 305
页数:5
相关论文
共 50 条
  • [32] Innovation in Product-Service System Engineering based on early customer integration and prototyping
    Exner, Konrad
    Damerau, Thomas
    Stark, Rainer
    PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE, 2016, 47 : 30 - 35
  • [33] On Tacit Knowledge Management in Context of Independent Innovation Based on RS Theory
    Yang Haowei
    He Jianmin
    Zhuang Yaming
    Liu Jiwei
    2008 4TH INTERNATIONAL CONFERENCE ON WIRELESS COMMUNICATIONS, NETWORKING AND MOBILE COMPUTING, VOLS 1-31, 2008, : 5800 - +
  • [34] Customer-focus, Competence-based Service Innovation in Software Companies: The Case of UFIDA
    Lin, Bin
    Zhu, Junbo
    Wang, Yi
    ISMOT'09: PROCEEDINGS OF THE SIXTH INTERNATIONAL SYMPOSIUM ON MANAGEMENT OF TECHNOLOGY: OPEN NETWORK AND TOTAL INNOVATION TOWARD INNOVATIVE COUNTRY, 2009, : 237 - 242
  • [35] Service Management Strategies of Small and Medium Theater-lines Based on Customer Value Innovation
    Su Li
    Gao Hongyan
    PROCEEDINGS OF THE 2010 INTERNATIONAL CONFERENCE ON TECHNOLOGY INNOVATION AND INDUSTRY DEVELOPMENT, 2010, : 89 - 93
  • [36] Understand resist use online customer service chatbot: an integrated innovation resist theory and negative emotion perspective
    Chang, Tsung-Sheng
    Hsiao, Wei-Hung
    ASLIB JOURNAL OF INFORMATION MANAGEMENT, 2024,
  • [37] Towards a knowledge-based view of firm innovation. Theory and empirical research
    Martin-de Castro, Gregorio
    Lopez-Saez, Pedro
    Delgado-Verde, Miriam
    JOURNAL OF KNOWLEDGE MANAGEMENT, 2011, 15 (06) : 871 - 874
  • [38] A Study on Hotel Restaurant Service Quality Innovation Based on QFD Theory
    Shi Tingting
    Ma Wanli
    PROCEEDINGS OF 2013 INTERNATIONAL SYMPOSIUM ON APPLIED ENGINEERING, TECHNICAL MANAGEMENT, AND INNOVATION, 2014, : 219 - 223
  • [39] Innovation modes in the Swiss service sector: A cluster analysis based on firm-level data
    Hollenstein, H
    ECONOMIC SURVEYS AND DATA ANALYSIS, 2002, : 203 - 229
  • [40] Innovation modes in the Swiss service sector: a cluster analysis based on firm-level data
    Hollenstein, H
    RESEARCH POLICY, 2003, 32 (05) : 845 - 863