TQM ... reengineering ... what now?

被引：0
|
作者：
DelVecchio, JA
机构：
[1] Kodak Equipment Manufacturing Div, Rochester
来源：
JOURNAL OF MANAGEMENT IN ENGINEERING | 1997年 / 13卷 / 06期
关键词：
D O I：
10.1061/(ASCE)0742-597X(1997)13:6(29)
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
The development of project management (PM) practices has run in parallel with those of the quality movement. Common elements of communication, planning, empowerment and goal orientation can be found. The major elements include assess, plan, do and verify. The customer is placed in a prominent position reminding that improvement activities should always be mindful of the customer.
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页码：29 / 33
页数：5
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