A Framework for the Collaborative Evaluation of Service Outsourcing Contracts in Pharmaceutical Logistics

被引：0
|
作者：
Pessot, Elena [1 ]
De Togni, Gianni [2 ]
机构：
[1] Natl Res Council Italy, Inst Intelligent Ind Technol & Syst Adv Mfg, Via Alfonso Corti 12, I-20133 Milan, Italy
[2] Fdn Scuola Nazl Serv, Viale Aldo Moro 16, I-40127 Bologna, Italy
来源：
BOOSTING COLLABORATIVE NETWORKS 4.0: 21ST IFIP WG 5.5 WORKING CONFERENCE ON VIRTUAL ENTERPRISES, PRO-VE 2020 | 2021年 / 598卷
关键词：
Healthcare supply chain management; Drug logistics; Assessment tool; Contractual agreement; Service quality; HEALTH-CARE SECTOR; ISSUES;
D O I：
10.1007/978-3-030-62412-5_51
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
The management of pharmaceutical logistics is mainly outsourced to external service providers as it requires an efficient organization of warehouses and drug flows, and an optimized and long-term process planning in collaboration with several healthcare stakeholders. This work develops a reference tool to evaluate the efficiency of the Pharmaceutical Logistics Service Outsourcing Contract, which includes the technical specifications and the operating procedures of the logistic service. It structures the data to be collected and analysed, from the viewpoint of the several stakeholders of the drug logistics service, for evaluating the elements of: Complexity, Price, Management system, and Quality.
引用
收藏
页码：623 / 633
页数：11
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