Comprehensive process management in public administrations - A case study

被引：0
|
作者：
Palkovits, S
Rapp, A
机构：
[1] BOC GmbH, A-1010 Vienna, Austria
[2] Municipal Vocklabruck, A-4840 Vocklabruck, Austria
来源：
ELECTRONIC GOVERNMENT, PROCEEDINGS | 2004年 / 3183卷
关键词：
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Way up to now, e-government was mostly seen as an IT issue and rather had a technical dimension. Taking process modelling and process reorganisation into account and determine them as key criteria in regards to successful implementation of e-government, strengthens the fact that this topic is complex and has to be treated in a comprehensive way. The purpose of this paper is to point out process management with specific requirements of public authorities including legal as well as security aspects. Reading through this contribution, the reader should recognise the added-value of BPM for public administrations and that the management of processes within public administrations is a relief and not a burden.
引用
收藏
页码：93 / 96
页数：4
相关论文
共 50 条
  • [21] PROCESS MANAGEMENT IN THE ANALYSIS OF SIMPLIFIED PUBLIC SELECTIONS: CASE STUDY ON A CITY HALL
    Gomes Falcao Junior, Marcos Antonio
    Macedo dos Santos, Raimundo Nonato
    NAVUS-REVISTA DE GESTAO E TECNOLOGIA, 2016, 6 (02): : 6 - 19
  • [22] CASE STUDY OF CREATING A FORMULARY MANAGEMENT PROCESS AT A COMPREHENSIVE CANCER CENTER IN BANGALORE, INDIA
    Hariharaputhran, D.
    Kumar, Ajai B.
    Lal, L. S.
    VALUE IN HEALTH, 2009, 12 (03) : A202 - A202
  • [23] EFFECTIVENESS OF PUBLIC ADMINISTRATIONS - A CASE STUDY OF LOCAL GOVERNMENT'S RESPONSE TO THE REQUEST FOR INFORMATION
    Kalabova, Marketa
    Havlickova, Blanka
    Burda, Petr
    20TH INTERNATIONAL COLLOQUIUM ON REGIONAL SCIENCES, 2017, : 883 - 889
  • [24] The View from the Inside: A Case Study on the Perceptions of Digital Transformation Phases in Public Administrations
    Edelmann N.
    Steiner K.
    Misuraca G.
    Digital Government: Research and Practice, 2023, 4 (02):
  • [25] Stakeholder pressure as a driver of risk management practices in public administrations
    Schaefer, Fabienne-Sophie
    Hirsch, Bernhard
    Nitzl, Christian
    JOURNAL OF ACCOUNTING AND ORGANIZATIONAL CHANGE, 2022, 18 (01): : 33 - 56
  • [26] Business process management and digital transition. The case study of an Italian Public University
    Ammirato, Salvatore
    Cutri, Laura
    Felicetti, Alberto Michele
    Di Maio, Fabrizio
    TRANSFORMING GOVERNMENT- PEOPLE PROCESS AND POLICY, 2024, 18 (04) : 825 - 855
  • [27] Case Study of the Implementation of Business Process Management in Public Administration in Germany, Switzerland and Austria
    Ahrend, Norbert
    Walser, Konrad
    Leopold, Henrik
    PROCEEDINGS OF THE 13TH EUROPEAN CONFERENCE ON EGOVERNMENT, 2013, : 11 - 18
  • [28] New trends in information management for public administrations: The situation of Spain
    Rodriguez, Munoz, Jose Vicente
    Ciencias de la Informacion, 1999, 30 (04): : 3 - 12
  • [29] Comprehensive Reorganization of Project Management: A Case Study
    Apaolaza, Unai
    Lizarralde, Aitor
    PROJECT MANAGEMENT AND ENGINEERING RESEARCH, AEIPRO 2016, 2017, : 3 - 17
  • [30] A Knowledge Management and Organizational Intelligence Model for Public Sector Administrations
    de Angelis, Cristiano de Trindade
    Despres, Charles
    PROCEEDINGS OF THE 13TH EUROPEAN CONFERENCE ON KNOWLEDGE MANAGEMENT, VOLS 1 AND 2, 2012, : 242 - 254
12345