Case study on e-government maintenance outsourcing

被引:0
|
作者
Yang Bo [1 ]
Zuo Mei-yun [1 ]
Fu Hong-jiao [1 ]
机构
[1] Renmin Univ China, Sch Informat, Beijing 100872, Peoples R China
关键词
e-government; outsourcing; IT outsourcing; maintenance outsourcing; case study;
D O I
暂无
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Through studying two cases of e-government maintenance outsourcing, this paper analyses the background, motivation, vendor selection, and management mechanism of e-government maintenance outsourcing. We find that the e-government maintenance outsourcing market in China is in the infant period now, and there are many problems. These problems include customers' lack of maintenance outsourcing management experience, immaturity of outsourcing service market, small outsourcing vendors scale, low service quality, and short duration of outsourcing contracts, etc.
引用
收藏
页码:233 / 238
页数:6
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