Consumer trust in e-commerce in the United States, Singapore and China

被引：295

作者：

Teo, Thompson S. H. ^{[1
]}

Liu, Jing ^{[1
]}

机构：

[1] Natl Univ Singapore, Sch Business, Dept Decis Sci, Singapore 117592, Singapore

来源：

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE | 2007年 / 35卷 / 01期

关键词：

e-commerce; trust; the United States; Singapore; China; ELECTRONIC COMMERCE; RISK PERCEPTION; BIASES; MODEL;

D O I：

10.1016/j.omega.2005.02.001

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This study examines the antecedents and consequences of consumer trust in the United States, Singapore and China. The results show that reputation and system assurance of an Internet vendor and consumers' propensity to trust are positively related to consumer trust. Consumers' trust has a positive relationship with attitude and a negative relationship with perceived risk. Implications of the results are discussed. (c) 2005 Elsevier Ltd. All rights reserved.

引用

页码：22 / 38

页数：17

共 50 条

[21] The Effect of Trust in Social Media and E-Commerce Companies on Consumer Decision
Furtana, Tugcenur Ekinci
Ozkazanc, Hasan
JOURNAL OF ECONOMIC POLICY RESEARCHES-IKTISAT POLITIKASI ARASTIRMALARI DERGISI, 2023, 10 (02): : 605 - 628
[22] An empirical study of consumer's E-commerce initial trust antecedents
School of management, Henan University of Technology, Zhengzhou, 450001, China
不详
Intl. J. Adv. Comput. Technolog., 2012, 18 (559-567):
[23] Consumer Trust in E-Commerce Web Sites: A Meta-Study
Beatty, Patricia
Reay, Ian
Dick, Scott
Miller, James
ACM COMPUTING SURVEYS, 2011, 43 (03)
[24] Trust and confidence in e-commerce
Saeedi, M
NEW PERSPECTIVES ON INFORMATION SYSTEMS DEVELOPMENT: THEORY, METHODS AND PRACTICE, 2002, : 535 - 549
[25] Building trust in e-commerce
Atif, Y
IEEE INTERNET COMPUTING, 2002, 6 (01) : 18 - 24
[26] Trust and Distrust in E-Commerce
Lee, Suk-Joo
Ahn, Cheolhwi
Song, Kelly Minjung
Ahn, Hyunchul
SUSTAINABILITY, 2018, 10 (04)
[27] E-Commerce. New laws on E-Commerce: Singapore
Leng, Ter Kah
Computer Law and Security Report, 1999, 15 (01): : 8 - 14
[28] E-commerce reimagined: Retail and e-commerce in China
He, Yihang
Chu, Haijun
Zhang, Xue
SOCIAL SCIENCE JOURNAL, 2023,
[29] Tourism E-commerce between China and United States: A Case Study of Ctrip and Expedia
Liu, Zhen
Yang, Jie
Gu, Yingkang
ICMECG: 2009 INTERNATIONAL CONFERENCE ON MANAGEMENT OF E-COMMERCE AND E-GOVERNMENT, PROCEEDINGS, 2009, : 44 - 48
[30] The Role of Social Referents in Consumer' E-Commerce Adoption in China
Li, Qinfang
Liu, Zhongying
2008 4TH INTERNATIONAL CONFERENCE ON WIRELESS COMMUNICATIONS, NETWORKING AND MOBILE COMPUTING, VOLS 1-31, 2008, : 9461 - 9464

← 1 2 3 4 5 →