Business service management:: The impact of IT governance models on IT management policies

被引：1

作者：

Salle, Mathias ^{[1
]}

Di-Vitantonio, Giuliano ^{[1
]}

机构：

[1] HP Res Labs, 1501 Page Mill Rd, Palo Alto, CA 94103 USA

来源：

2006 IEEE INTERNATIONAL CONFERENCE ON SERVICES COMPUTING, PROCEEDINGS | 2006年

关键词：

D O I：

10.1109/SCC.2006.31

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The nature of the relationship between the IT function and the Lines of Business shapes the policies for managing business services. In particular the selection of lines of authority, and financial model for the IT function dictates which business objectives drive the management of competing business demands for shared IT resources and services. This paper proposes to model business service management policies in a three-layer hierarchy and studies the impact of IT Governance models on those policies. A software embodiment for the management of those policies is also highlighted.

引用

页码：373 / +

页数：2

共 50 条

[41] Correlation and impact between it management and IT governance
Cheng, C.-P., 1600, Asian Network for Scientific Information (12):
[42] Digital Rights and Privacy Policies Management as a Service
Delgado, Jaime
Llorente, Silvia
Rodriguez, Eva
2012 IEEE CONSUMER COMMUNICATIONS AND NETWORKING CONFERENCE (CCNC), 2012, : 527 - 531
[43] Governance Policies in IT Service Support
Puvvala, Abhinay
Rai, Veerendra K.
ICEIS: PROCEEDINGS OF THE 19TH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS - VOL 1, 2017, : 512 - 519
[44] Governance for E-Business Knowledge Management systems
Jamieson, R
SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH, 2003, 123 : 437 - 459
[45] Information Governance in Dynamic Networked Business Process Management
Rasouli, Mohammad R.
Eshuis, Rik
Grefen, Paul W. P. J.
Trienekens, Jos J. M.
Kusters, Rob J.
INTERNATIONAL JOURNAL OF COOPERATIVE INFORMATION SYSTEMS, 2016, 25 (04)
[46] Risk management and governance of business process outsourcing partnership
Zhang, Ning
Gao, Gordon
Sixth Wuhan International Conference on E-Business, Vols 1-4: MANAGEMENT CHALLENGES IN A GLOBAL WORLD, 2007, : 3502 - 3509
[47] Statistical models for business continuity management
Bonafede, Concetto E.
Cerchiello, Paola
Giudici, Paolo
JOURNAL OF OPERATIONAL RISK, 2007, 2 (04): : 79 - 96
[48] Maturity models in business process management
Roeglinger, Maximilian
Poeppelbuss, Jens
Becker, Joerg
BUSINESS PROCESS MANAGEMENT JOURNAL, 2012, 18 (02) : 328 - 346
[49] New business models of Media management
Campos Freire, Francisco
ESTUDIOS SOBRE EL MENSAJE PERIODISTICO, 2010, 16 : 13 - 30
[50] Innovative business models and crisis management
Beqiri, Genti
ECONOMIES OF BALKAN AND EASTERN EUROPE COUNTRIES IN THE CHANGED WORLD (EBEEC 2013), 2014, 9 : 361 - 368

← 1 2 3 4 5 →