Leadership Driving Safety and Quality

被引:3
|
作者
McKean, Erin L. [1 ,2 ]
Snyderman, Carl H. [3 ,4 ]
机构
[1] Univ Michigan, Otolaryngol Head & Neck Surg, 1904 Taubman Ctr,1500 East Med Ctr Dr, Ann Arbor, MI 48109 USA
[2] Univ Michigan, Neurosurg, 1904 Taubman Ctr,1500 East Med Ctr Dr, Ann Arbor, MI 48109 USA
[3] Univ Pittsburgh, Sch Med, Dept Otolaryngol, Eye & Ear Inst, 200 Lothrop St,Suite 500, Pittsburgh, PA 15213 USA
[4] Univ Pittsburgh, Sch Med, Dept Neurol Surg, Eye & Ear Inst, 200 Lothrop St,Suite 500, Pittsburgh, PA 15213 USA
关键词
Quality; Safety; Leadership; Systems-based practice; Value; CLIMATE; MANAGERS;
D O I
10.1016/j.otc.2018.08.002
中图分类号
R76 [耳鼻咽喉科学];
学科分类号
100213 ;
摘要
Leaders in health care play a large role in successful achievement of quality and safety goals through an overt commitment to both quality and safety, fostering a culture of quality improvement and clear and consistent communication of goals and plans.Specific training for frontline providers, managers, and staff is critical in developing skilled leaders with a quality and safety orientation. Many models exist for organizational leadership development, and exemplars of quality and safety leadership have openly shared the keys to their successes for others to raise the bar.
引用
收藏
页码:11 / 22
页数:12
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