The Paradox of Intragroup Conflict: A Meta-Analysis

被引:792
作者
de Wit, Frank R. C. [1 ]
Greer, Lindred L. [2 ]
Jehn, Karen A. [3 ]
机构
[1] Leiden Univ, Inst Psychol Res, NL-2300 RB Leiden, Netherlands
[2] Univ Amsterdam, Amsterdam, Netherlands
[3] Univ Melbourne, Melbourne Business Sch, Melbourne, Vic, Australia
关键词
task conflict; relationship conflict; process conflict; group performance; group viability; TOP MANAGEMENT TEAMS; STRATEGIC DECISION-MAKING; TASK CONFLICT; WORK GROUP; UNITED-STATES; ORGANIZATIONAL-BEHAVIOR; EMOTIONAL INTELLIGENCE; PERFORMANCE EVALUATION; DIALECTICAL INQUIRY; DEVILS ADVOCACY;
D O I
10.1037/a0024844
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Since the meta-analysis by De Dreu and Weingart (20036) on the effects of intragroup conflict on group outcomes, more than 80 new empirical studies of conflict have been conducted, often investigating more complex, moderated relationships between conflict and group outcomes, as well as new types of intragroup conflict, such as process conflict. To explore the trends in this new body of literature, we conducted a meta-analysis of 116 empirical studies of intragroup conflict (n = 8,880 groups) and its relationship with group outcomes. To address the heterogeneity across the studies included in the meta-analysis, we also investigated a number of moderating variables. Stable negative relationships were found between relationship and process conflict and group outcomes. In contrast to the results of De Dreu and Weingart, we did not find a strong and negative association between task conflict and group performance. Analyses of main effects as well as moderator analyses revealed a more complex picture. Task conflict and group performance were more positively related among studies where the association between task and relationship conflict was relatively weak, in studies conducted among top management teams rather than non-top management teams, and in studies where performance was measured in terms of financial performance or decision quality rather than overall performance.
引用
收藏
页码:360 / 390
页数:31
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