Theoretical and empirical study on website's quality evaluation: Review and prospect

被引：0

作者：

Li, Z ^{[1
]}

Su, Q ^{[1
]}

Chen, Y ^{[1
]}

机构：

[1] Xi An Jiao Tong Univ, Sch Management, Xian 710049, Peoples R China

来源：

PROCEEDINGS OF THE 11TH INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT, VOLS 1 AND 2: INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT IN THE GLOBAL ECONOMY | 2005年

关键词：

electronic commerce; website quality evaluation; evaluation instrument; review;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Well-developed framework for website quality evaluation can help to understand the construction of website quality dimensions. Based on an extensive literature review, this paper presents a general review of theoretical and empirical study on website quality evaluation. We introduce the current research from the following points respectively: researches based on the theory of IT and software evolution; researches based on the experts? view; researches based on the user's perceived quality and the quality evaluation of total process of electronic commerce. Then we commented on the results of the empirical researches, and finally gave a prospect on the further study on website evaluation theory and method.

引用

页码：1031 / 1034

页数：4

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