How does servant leadership affect employee attitudes, behaviors, and psychological climates in a for-profit organizational context?

被引:43
|
作者
Ozyilmaz, Adnan [1 ]
Cicek, Serpil S. [2 ]
机构
[1] Mustafa Kemal Univ, Dept Business Adm, Antakya, Turkey
[2] Turkish Halk Bank, Iskenderun, Hatay, Turkey
关键词
servant leadership; job satisfaction; psychological climate; organizational citizenship behavior; PROCEDURAL JUSTICE CLIMATE; MEMBER EXCHANGE; CITIZENSHIP BEHAVIOR; JOB-SATISFACTION; SOCIAL-EXCHANGE; CROSS-LEVEL; METHOD BIAS; IN-ROLE; PERCEPTIONS; ANTECEDENTS;
D O I
10.1017/jmo.2014.80
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This study investigates the effects of servant leadership on employee attitudes, behaviors, and psychological climates. In Study 1, the empirical results are based on data for 284 employees from 12 different organizations, and in Study 2, the results are based on data for 286 employees from 15 different organizations. The results show that servant leadership is positively and significantly related to organizational citizenship behavior, job satisfaction, and psychological climate. The relationship between servant leadership and job satisfaction is also partially mediated by psychological climate. With these results, this study contributes to research showing that leadership has both direct and mediating effects on employee attitudes and behaviors.
引用
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页码:263 / 290
页数:28
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