Using MBTI in a Project-Based Systems Analysis and Design Course

Most Systems Analysis courses are approached from a logical, detail-oriented perspective. While this may be consistent with the personality style of the majority of IT managers, customer and employee personality styles may be vastly different - leading to communication issues and resulting in failed projects. Introducing the Myers-Briggs Type Indicator (MBTI) to students in a Systems Analysis course results in fundamentally improved communication as well as an increased likelihood of success in the workforce. This paper describes the motivations for including such a topic in a Systems Analysis course and provides an experience report based on the implementation of a such a course using MBTI as a teaching tool.