Process re-engineering: Measures and analysis in BT

被引：0
|
作者：
Fineman, L
机构：
来源：
BRITISH TELECOMMUNICATIONS ENGINEERING | 1996年 / 15卷
关键词：
D O I：
暂无
中图分类号：
TM [电工技术]; TN [电子技术、通信技术];
学科分类号：
0808 ; 0809 ;
摘要：
This article focuses on steps taken by BT in over seven years of experience with process management. It considers learning points and areas of success, and provides a unique insight towards a process re-engineering vision bst discussing practical steps being taken to computerise key, elements of-design, activity based management (modelling), process re-engineering, decision making and instant measurement and analysis.
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页码：4 / 12
页数：9
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