An examination of the link between customer satisfaction and profitability

被引:0
|
作者
Greenwell, TC
Fink, JS
Pastore, DL
机构
[1] Univ Louisville, Louisville, KY 40292 USA
[2] Ohio State Univ, Columbus, OH 43210 USA
关键词
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:A110 / A111
页数:2
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