共 50 条
- [46] The influence of service employees and other customers on customer unfriendliness: a social norms perspective Journal of the Academy of Marketing Science, 2017, 45 : 827 - 847
- [49] The Interaction between Service Employees and Customers toward the Increase of Purchase Intention: An Evidence from Service Industry JOURNAL OF SCIENTIFIC & INDUSTRIAL RESEARCH, 2019, 78 (01): : 26 - 30