Customers' perception of employees' friendliness in service interactions: Effects of display rules

被引：0
|
作者：
Fischbach, Andrea [1 ]
Cillien, Patrick [1 ]
机构：
[1] Univ Trier, Inst Psychol, Trier, Germany
来源：
INTERNATIONAL JOURNAL OF PSYCHOLOGY | 2008年 / 43卷 / 3-4期
关键词：
D O I：
暂无
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
引用
收藏
页码：374 / 374
页数：1
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