Does AI-infused operations capability enhance or impede the relationship between information technology capability and firm performance?

被引：7

作者：

Zhang, Haili ^{[1
]}

Song, Michael ^{[1
]}

Wang, Yufan ^{[1
]}

机构：

[1] Xian Technol Univ, Sch Econ & Management, Xian, Peoples R China

来源：

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE | 2023年 / 191卷

基金：

中国国家自然科学基金;

关键词：

Artificial intelligence; Artificial intelligence-infused operations capability; Information technology capability; Firm performance; Capability-based view; RESOURCE-BASED VIEW; ARTIFICIAL-INTELLIGENCE; INSTRUMENTAL VARIABLES; STRATEGIC CAPABILITIES; COMPETITIVE ADVANTAGE; DIGITAL INNOVATION; GENERALIZED-METHOD; KEY PERFORMANCE; BIG DATA; MANAGEMENT;

D O I：

10.1016/j.techfore.2023.122517

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The IT literature suggests that information technology capability (ITC) enhances firm performance. Yet studies have challenged this positive relationship. This study proposes an inverted U-shaped ITC-performance relationship and investigates how artificial intelligence-infused operations capability (AIOP) moderates this inverted U-shaped relationship. We collect data from 259 U.S. and 279 Chinese companies to test the hypotheses and find some interesting, but counterintuitive, results. This study extends the IT and strategic management literatures by examining how AIOP moderate an inverted U-shaped ITC-performance relationship. The study also reveals some cross-national similarities and differences.

引用

页数：13

共 50 条

[1] Does operations capability enhance or impede the relationship between information technology capability and firm performance?
Wang, Yufan
Song, Michael
Zhang, Haili
JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT, 2023, 67
[2] Issues in linking information technology capability to firm performance
Santhanam, R
Hartono, E
MIS QUARTERLY, 2003, 27 (01) : 125 - 153
[3] Information technology capability and firm performance: Role of industry
Chae, Ho-Chang
Koh, Chang E.
Park, Kwang O.
INFORMATION & MANAGEMENT, 2018, 55 (05) : 525 - 546
[4] Supply chain management practices as a mediator of the relationship between operations capability and firm performance
Hsu, C. -C.
Tan, K. C.
Kannan, V. R.
Leong, G. Keong
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2009, 47 (03) : 835 - 855
[5] Information Technology Capability and Firm Performance: A Meta-Analysis
Liu, Pu
Wang, Wei-li
Zhao, Ruo-yu
Xiao, Jing
2013 10TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM), 2013, : 719 - 724
[6] HOW DOES INFORMATION TECHNOLOGY CAPABILITY SHAPE THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND INNOVATION CAPABILITY IN MANUFACTURING SECTORS?
Asaad, Zeravan Abdulmuhsen
Omer, Bayar Mohamed Rasheed
ECONOMIC AND SOCIAL DEVELOPMENT (ESD), 2016, : 110 - 127
[7] Information technology (IT) governance and IT capability to realize firm performance: enabling role of agility and innovative capability
Ilmudeen, Aboobucker
BENCHMARKING-AN INTERNATIONAL JOURNAL, 2022, 29 (04) : 1137 - 1161
[8] Relationship between innovation capability, innovation type, and firm performance
Rajapathirana, R. P. Jayani
Hui, Yan
JOURNAL OF INNOVATION & KNOWLEDGE, 2018, 3 (01): : 44 - 55
[9] The Mediating Effect of Technological Innovation Capability on the Relationship Between Organization Learning Capability and Firm Performance
Hailekiros, Gebremichael S.
Hou Rengyong
PROCEEDINGS OF THE 12TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, 2015, : 79 - +
[10] Strategic orientations and firm performance: the role of information technology adoption capability
Nugroho, Arif
Prijadi, Ruslan
Kusumastuti, Ratih Dyah
JOURNAL OF STRATEGY AND MANAGEMENT, 2022, 15 (04) : 691 - 717

← 1 2 3 4 5 →