Does AI-infused operations capability enhance or impede the relationship between information technology capability and firm performance?

被引：7
|
作者：
Zhang, Haili [1 ]
Song, Michael [1 ]
Wang, Yufan [1 ]
机构：
[1] Xian Technol Univ, Sch Econ & Management, Xian, Peoples R China
来源：
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE | 2023年 / 191卷
基金：
中国国家自然科学基金;
关键词：
Artificial intelligence; Artificial intelligence-infused operations capability; Information technology capability; Firm performance; Capability-based view; RESOURCE-BASED VIEW; ARTIFICIAL-INTELLIGENCE; INSTRUMENTAL VARIABLES; STRATEGIC CAPABILITIES; COMPETITIVE ADVANTAGE; DIGITAL INNOVATION; GENERALIZED-METHOD; KEY PERFORMANCE; BIG DATA; MANAGEMENT;
D O I：
10.1016/j.techfore.2023.122517
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The IT literature suggests that information technology capability (ITC) enhances firm performance. Yet studies have challenged this positive relationship. This study proposes an inverted U-shaped ITC-performance relationship and investigates how artificial intelligence-infused operations capability (AIOP) moderates this inverted U-shaped relationship. We collect data from 259 U.S. and 279 Chinese companies to test the hypotheses and find some interesting, but counterintuitive, results. This study extends the IT and strategic management literatures by examining how AIOP moderate an inverted U-shaped ITC-performance relationship. The study also reveals some cross-national similarities and differences.
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页数：13
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