Management of inquiry and mediation works in customer contact service

被引：0

作者：

Kondo, T. ^{[1
]}

Nishiyama, T. ^{[1
]}

Kato, H. ^{[1
]}

机构：

[1] NTT Information and Communication, Systems Labs

来源：

NTT R and D | 1997年 / 46卷 / 10期

关键词：

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

页码：1047 / 1054

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