CREATIVE CUSTOMER SERVICE MANAGEMENT

被引：7
|
作者：
TUCKER, FG
机构：
来源：
INTERNATIONAL JOURNAL OF PHYSICAL DISTRIBUTION & MATERIALS MANAGEMENT | 1983年 / 13卷 / 03期
关键词：
D O I：
10.1108/eb014559
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
引用
收藏
页码：34 / 50
页数：17
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