SMART - Improving customer service

被引：0

作者：

Selley, Clive ^{[1
]}

Baker, Steve ^{[1
]}

McKay, Rachel ^{[1
]}

机构：

[1] BT Networks and Systems

来源：

British Telecommunications Engineering | 1997年 / 16卷 / Pt 2期

关键词：

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

页码：135 / 145

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