Expressions of uncertainty in online science communication hinder information diffusion

被引:0
|
作者
Stavrova, Olga [1 ,2 ]
Kleinberg, Bennett [3 ,4 ]
Evans, Anthony M. [5 ]
Ivanovic, Milena [6 ]
机构
[1] Univ Lubeck, Dept Psychol, Maria Goeppert Str 9a, D-23562 Lubeck, Schleswig Holst, Germany
[2] Tilburg Univ, Dept Social Psychol, NL-5000LE Tilburg, North Brabant, Netherlands
[3] Tilburg Univ, Dept Methodol & Stat, NL-5000LE Tilburg, North Brabant, Netherlands
[4] UCL, Dept Secur & Crime Sci, London WC1E 6BT, England
[5] Allstate Corp, Claims Strateg Design, Chicago, IL 60605 USA
[6] Ipsos Strateg Mkt, Belgrade 11000, Serbia
来源
PNAS NEXUS | 2024年 / 3卷 / 10期
关键词
uncertainty; science communication; information diffusion; text analysis; social media; DECISION-MAKING; CONFIDENCE; TRUST; PSYCHOLOGY; LANGUAGE; PREDICT; SPREAD; FUTURE;
D O I
10.1093/pnasnexus/pgae439
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Despite the importance of transparent communication of uncertainty surrounding scientific findings, there are concerns that communicating uncertainty might damage the public perception and dissemination of science. Yet, a lack of empirical research on the potential impact of uncertainty communication on the diffusion of scientific findings poses challenges in assessing such claims. We studied the effect of uncertainty in a field study and a controlled experiment. In Study 1, a natural language processing analysis of over 2 million social media (Twitter/X) messages about scientific findings revealed that more uncertain messages were shared less often. Study 2 replicated this pattern using an experimental design where participants were presented with large-language-model (LLM)-generated high- and low-uncertainty messages. These results underscore the role of uncertainty in the dissemination of scientific findings and inform the ongoing debates regarding the benefits and the risks of uncertainty in science communication.
引用
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页数:12
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