Learning analytics implementation in higher education institutions: Enterprise risk management approach

Higher education institutions (HEIs) that are implementing learning analytics (LA) are faced with many open questions related to strategic, operational, ethical, pedagogical and privacy issues. LA implementation in HEI requires strategic decision-making, but since LA is a relatively new and interdisciplinary field, the process of reaching quality strategic decisions may be somewhat difficult due to lack of clearly defined decision-making criteria. In this paper we present enterprise risk management (ERM) approach to LA implementation in HEI. We transpose COSO (2017) risk management framework on the case of LA implementation in HEI. The purpose of the paper is to present how risk management approach may be beneficial for HEI in setting clear aims related to LA implementation, defining strategy and measuring achievement of the set goals. The process is expected to lead to enhanced value for stakeholders related to LA implementation in HEI.