How does citizen-centric co-production lead to value co-creation? A perspective of interactive governance

被引:1
|
作者
Wang, Huanming [1 ]
Ran, Bing [2 ]
机构
[1] Dalian Univ Technol, Sch Publ Adm & Policy, Dalian, Liaoning, Peoples R China
[2] Penn State Harrisburg, Sch Publ Affairs, Middletown, PA 17057 USA
关键词
Co-production; value co-creation; interaction; urban community regeneration; PUBLIC VALUE; QUALITATIVE RESEARCH; SERVICE LOGIC; COMMUNITIES; MECHANISMS; FRAMEWORK; HEALTH; CARE;
D O I
10.1080/14719037.2024.2374032
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This study contributes to co-production research by enhancing the less-focused citizen-centric perspective, traditionally overshadowed by a government-centric view that prioritizes tangible outcomes, while the mechanisms that lead to intangible results like value co-creation are less focused. Through a detailed analysis of Shanghai's community service regeneration projects, this study elucidates the structured sequential mechanisms of citizen-centric co-production, stemming from the institutional and relational incentives that drive co-production to value co-creation. This research enriches the theoretical discourse on co-production and offers practical insights for citizen-centric public service delivery, highlighting the importance of the interplay of institutional and relational dynamics in value co-creation.
引用
收藏
页码:768 / 793
页数:26
相关论文
共 50 条
  • [41] Videogames-as-a-service: How does in-game value co-creation enhance premium gaming co-creation experience for players?
    Hussain, Ali
    Abid, Muhammad Farrukh
    Shamim, Amjad
    Ting, Ding Hooi
    Abu Toha, Md
    JOURNAL OF RETAILING AND CONSUMER SERVICES, 2023, 70
  • [42] Following the yellow brick road? (Dis)enchantment with co-design, co-production and value co-creation in public services
    Dudau, Adina
    Glennon, Russ
    Verschuere, Bram
    PUBLIC MANAGEMENT REVIEW, 2019, 21 (11) : 1577 - 1594
  • [43] Assessing Consumers' Co-production and Future Participation On Value Co-creation and Business Benefit: an F-P-C-B Model Perspective
    Chatterjee, Sheshadri
    Rana, Nripendra P.
    Dwivedi, Yogesh K.
    INFORMATION SYSTEMS FRONTIERS, 2022, 24 (03) : 945 - 964
  • [44] When value co-creation fails: Reasons that lead to value co-destruction
    Jarvi, Henna
    Kahkonen, Anni-Kaisa
    Torvinen, Hannu
    SCANDINAVIAN JOURNAL OF MANAGEMENT, 2018, 34 (01) : 63 - 77
  • [45] When Co-Generative Learning Met Co-Production and Co-Creation - On How Three Different Concepts Shaped "Samskaping"
    Klev, Roger
    SYSTEMIC PRACTICE AND ACTION RESEARCH, 2024, : 601 - 612
  • [46] Is brand value co-creation actionable? A facilitation perspective
    Biraghi, Silvia
    Gambetti, Rossella Chiara
    MANAGEMENT DECISION, 2017, 55 (07) : 1476 - 1488
  • [47] Participation in Collaborative Consumption A Value Co-creation Perspective
    Cai, Shun
    Phang, Chee Wei
    Pang, Xiao
    Zhang, Yicheng
    HCI IN BUSINESS, GOVERNMENT AND ORGANIZATIONS: SUPPORTING BUSINESS (HCIBGO 2017), PT II, 2017, 10294 : 174 - 189
  • [48] How to manage ICTs mediated co-production: a public value perspective
    Paletti, Andrea
    PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), 2018, : 2464 - 2473
  • [49] Value co-creation in Couchsurfing - the Indonesian host perspective
    Sevisari, Undhan
    Reichenberger, Ina
    INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, 2020, 14 (04) : 473 - 488
  • [50] A taxonomy of value co-creation on Weibo - a communication perspective
    Ge, Jing
    Gretzel, Ulrike
    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2018, 30 (04) : 2075 - 2092