Co-production;
value co-creation;
interaction;
urban community regeneration;
PUBLIC VALUE;
QUALITATIVE RESEARCH;
SERVICE LOGIC;
COMMUNITIES;
MECHANISMS;
FRAMEWORK;
HEALTH;
CARE;
D O I:
10.1080/14719037.2024.2374032
中图分类号:
C93 [管理学];
学科分类号:
12 ;
1201 ;
1202 ;
120202 ;
摘要:
This study contributes to co-production research by enhancing the less-focused citizen-centric perspective, traditionally overshadowed by a government-centric view that prioritizes tangible outcomes, while the mechanisms that lead to intangible results like value co-creation are less focused. Through a detailed analysis of Shanghai's community service regeneration projects, this study elucidates the structured sequential mechanisms of citizen-centric co-production, stemming from the institutional and relational incentives that drive co-production to value co-creation. This research enriches the theoretical discourse on co-production and offers practical insights for citizen-centric public service delivery, highlighting the importance of the interplay of institutional and relational dynamics in value co-creation.
机构:
Univ Wollongong, Sch Business, Digital Mkt Analyt & Innovat, Wollongong, NSW, AustraliaUniv Wollongong, Sch Business, Digital Mkt Analyt & Innovat, Wollongong, NSW, Australia
Akter, Shahriar
Mohiuddin Babu, Mujahid
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机构:
Coventry Univ, Coventry Business Sch, Sch Mkt & Management, Coventry, W Midlands, EnglandUniv Wollongong, Sch Business, Digital Mkt Analyt & Innovat, Wollongong, NSW, Australia
Mohiuddin Babu, Mujahid
Hossain, Md Afnan
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机构:
Univ Wollongong, Sch Business, Wollongong, NSW, Australia
North South Univ, Sch Business & Econ, Dept Mkt & Int Business, Dhaka, BangladeshUniv Wollongong, Sch Business, Digital Mkt Analyt & Innovat, Wollongong, NSW, Australia
Hossain, Md Afnan
Hani, Umme
论文数: 0引用数: 0
h-index: 0
机构:
Univ Wollongong, Sch Business, Wollongong, NSW, AustraliaUniv Wollongong, Sch Business, Digital Mkt Analyt & Innovat, Wollongong, NSW, Australia