How does citizen-centric co-production lead to value co-creation? A perspective of interactive governance

被引:1
|
作者
Wang, Huanming [1 ]
Ran, Bing [2 ]
机构
[1] Dalian Univ Technol, Sch Publ Adm & Policy, Dalian, Liaoning, Peoples R China
[2] Penn State Harrisburg, Sch Publ Affairs, Middletown, PA 17057 USA
关键词
Co-production; value co-creation; interaction; urban community regeneration; PUBLIC VALUE; QUALITATIVE RESEARCH; SERVICE LOGIC; COMMUNITIES; MECHANISMS; FRAMEWORK; HEALTH; CARE;
D O I
10.1080/14719037.2024.2374032
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This study contributes to co-production research by enhancing the less-focused citizen-centric perspective, traditionally overshadowed by a government-centric view that prioritizes tangible outcomes, while the mechanisms that lead to intangible results like value co-creation are less focused. Through a detailed analysis of Shanghai's community service regeneration projects, this study elucidates the structured sequential mechanisms of citizen-centric co-production, stemming from the institutional and relational incentives that drive co-production to value co-creation. This research enriches the theoretical discourse on co-production and offers practical insights for citizen-centric public service delivery, highlighting the importance of the interplay of institutional and relational dynamics in value co-creation.
引用
收藏
页码:768 / 793
页数:26
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