共 50 条
- [45] DISTRIBUTING A MUNICIPAL SERVICE - CASE-STUDY OF HOUSING INSPECTION JOURNAL OF POLITICS, 1978, 40 (01): : 59 - 81
- [49] AN ERGONOMIC EVALUATION OF CUSTOMER SERVICE OPERATIONS - A CASE-STUDY PROCEEDINGS OF THE HUMAN FACTORS SOCIETY 33RD ANNUAL MEETING, VOL 1: PERSPECTIVES, 1989, : 690 - 693
- [50] THE DEPUTY HEAD IN THE CANADIAN BUREAUCRACY - A CASE-STUDY OF THE REGISTRAR OF THE SUPREME-COURT OF CANADA CANADIAN PUBLIC ADMINISTRATION-ADMINISTRATION PUBLIQUE DU CANADA, 1981, 24 (02): : 301 - 309