Does counterfeiting affect luxury customer-based brand equity?

被引:0
|
作者
Gabrielli, Veronica [1 ]
Grappi, Silvia [1 ]
Baghi, Ilaria [1 ]
机构
[1] Univ Modena & Reggio Emilia, Dept Commun & Econ, Viale Allegri 9, Reggio Emilia, Italy
关键词
customer-based brand equity; counterfeit; luxury brand; genuine brand consumers; potential consumers;
D O I
10.1057/bm.2012.6
中图分类号
F [经济];
学科分类号
02 ;
摘要
In recent years, there has been an important debate on the harmful effect of counterfeits on luxury brands. Marketing literature states that fake luxury products negatively affect consumers' perception of the genuine brand. Contrarily, some studies have reported that fake alternatives do not necessary lower genuine brand product evaluations, providing some interesting evidence on single theoretical constructs referring to attitudes, perceptions or behaviors. The aim of this study is to deepen the investigation into this phenomenon and try to shed some light on the effects of counterfeit awareness on genuine brand users' and on potential users' customer-based brand equity (CBBE). Results show that counterfeits have no negative effect on consumers' perception of the luxury brand. Moreover, a positive shift on the six blocks of CBBE pyramid is observed in consumers who are aware of the existence of a fake alternative. The innovative nature of these findings is supported by a detailed data analysis and the managerial implication discussion.
引用
收藏
页码:567 / 580
页数:14
相关论文
共 50 条
  • [31] A SATISFICING DEA MODEL TO MEASURE THE CUSTOMER-BASED BRAND EQUITY
    Charles, Vincent
    Zavala, Jorge J.
    RAIRO-OPERATIONS RESEARCH, 2017, 51 (03) : 547 - 566
  • [32] Developing and validating measures of facets of customer-based brand equity
    Netemeyer, RG
    Krishnan, B
    Pullig, C
    Wang, GP
    Yagci, M
    Dean, D
    Ricks, J
    Wirth, F
    JOURNAL OF BUSINESS RESEARCH, 2004, 57 (02) : 209 - 224
  • [33] Effect of Celebrity Endorsements on Dimensions of Customer-based Brand Equity: Empirical Evidence from Indian Luxury Market
    Sharma, Rajesh
    JOURNAL OF CREATIVE COMMUNICATIONS, 2016, 11 (03) : 264 - 281
  • [34] HOW CUSTOMER EXPERIENCE AFFECTS THE CUSTOMER-BASED BRAND EQUITY FOR TOURISM DESTINATIONS
    Yang, Yan
    Liu, Xiaoming
    Li, Jun
    JOURNAL OF TRAVEL & TOURISM MARKETING, 2015, 32 : S97 - S113
  • [35] Reflections on customer-based brand equity: perspectives, progress, and priorities
    Keller K.L.
    AMS Review, 2016, 6 (1-2) : 1 - 16
  • [36] Linking customer-based brand equity with brand market performance: a managerial approach
    Tolba, Ahmed H.
    Hassan, Salah S.
    JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2009, 18 (05): : 356 - +
  • [37] Customer-Based Brand Equity for a Tourism Destination: The Case of Croatia
    Cervova, Lenka
    Vavrova, Jitka
    ECONOMIES, 2021, 9 (04)
  • [38] Intergenerational influences on the dimensions of young customer-based brand equity
    Bravo, Rafael
    Fraj, Elena
    Martinez, Eva
    YOUNG CONSUMERS, 2007, 8 (01): : 58 - +
  • [39] A study on the customer-based brand equity of Taiwanese and Indonesian teenagers for a global brand
    Liao, Shu-Hsien
    Widowati, Retno P. A.
    Hu, Da-Chian
    AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 2011, 5 (34): : 12929 - 12938
  • [40] A Framework for Corporate Museums to Build Customer-Based Brand Equity
    Chang, Shu-Hua
    CROSS-CULTURAL DESIGN-APPLICATIONS IN LEARNING, ARTS, CULTURAL HERITAGE, CREATIVE INDUSTRIES, AND VIRTUAL REALITY, CCD 2022, PT II, 2022, 13312 : 321 - 333