Developing and validating measures of facets of customer-based brand equity

被引:676
|
作者
Netemeyer, RG [1 ]
Krishnan, B
Pullig, C
Wang, GP
Yagci, M
Dean, D
Ricks, J
Wirth, F
机构
[1] Univ Virginia, McIntire Sch Commerce, Dept Mkt, Charlottesville, VA 22904 USA
[2] Univ Memphis, Fogelman Coll Business, Memphis, TN 38152 USA
[3] Penn State Univ, Dept Business, Hazleton, PA 18201 USA
[4] Loyola Univ, Coll Business, New Orleans, LA 70118 USA
[5] E Carolina Univ, Sch Business, Greenville, NC 27858 USA
[6] Xavier Univ, Coll Business, New Orleans, LA 70125 USA
[7] Univ Florida, Dept Agr Econ, Gainesville, FL 32611 USA
关键词
customer-based brand equity; validation; brand choice behavior;
D O I
10.1016/S0148-2963(01)00303-4
中图分类号
F [经济];
学科分类号
02 ;
摘要
This article presents four studies that develop measures of "core/primary" facets of customer-based brand equity (CBBE). Drawing from various CBBE frameworks, the facets chosen are perceived quality (PQ), perceived value for the cost (PVC), uniqueness, and the willingness to pay a price premium for a brand. Using numerous advocated scale developmental procedures, the measures of these facets showed evidence of internal consistency and validity over 16 different brands in six product categories. Results also suggest that PQ, PVC, and brand uniqueness are potential direct antecedents of the willingness to pay a price premium for a brand, and that willingness to pay a price premium is a potential direct antecedent of brand purchase behavior. (C) 2003 Elsevier Science Inc. All fights reserved.
引用
收藏
页码:209 / 224
页数:16
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