共 50 条
- [32] The structure of commitment in consumer-retailer relationships -: Conceptualization and measurement INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 2004, 15 (3-4): : 230 - 249
- [34] THE CONSEQUENCES OF CONSUMER DISSATISFACTION PROCEEDINGS OF THE INTERNATIONAL SCIENTIFIC CONFERENCE OF BUSINESS ECONOMICS, MANAGEMENT AND MARKETING (ISCOBEMM 2017), 2017, : 20 - 28
- [35] Using teaching evaluations as a measurement of consumer satisfaction CONSUMER INTERESTS ANNUAL CONFERENCE, VOL. 46, 2000, : 134 - 139