PROCESS-ORIENTED IMPLEMENTATION OF ENTERPRISE APPLICATIONS

Many companies are confronting the problem of reorganizing the organizational structure and processes of their organizations and installing the state of the art information technology. The adequate design of business processes plays an essential role in dealing with this problem and in reaching the strived-for business goals of conversion. In this article, the starting point for a business process-oriented introduction of off-the-shelf software will be described in three separate sections: requirement analysis, software implementation and system maintenance. This approach uses a reference model during the :requirement analysis phase as a backdrop for analyzing a company's business processes to create an enterprise model. The implementation phase is then based on this enterprise model. The task- and problem descriptions within the process of implementation make up the focal point of this article.