TAXONOMY OF CONSUMER SATISFACTION-DISSATISFACTION MEASURES

被引：30

|

作者：

ANDREASEN, AR

机构：

来源：

JOURNAL OF CONSUMER AFFAIRS | 1977年 / 11卷 / 02期

关键词：

D O I：

10.1111/j.1745-6606.1977.tb00612.x

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

收藏

页码：11 / 24

页数：14

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