Factors inducing knowledge creation: empirical evidence from Thai construction projects

Purpose - This research is aimed at examining the relationships between knowledge factors and the knowledge creation process in construction projects, paying particular attention to on-site work. Design/methodology/approach - The design of this research is cross-sectional and uses a blended methodological approach of both quantitative and qualitative methods. The research model includes the following variables; six knowledge factors: vision of leadership, trust, collaboration, incentives, information technology (IT) support, and individual competencies; and four knowledge creation processes: socialization, externalization, combination, and internalization. Survey data from 70 construction projects in Thai construction firms, obtained by means of a questionnaire developed by the researcher, were collated and analyzed. As a means of testing the model, regression analysis techniques were used to analyze the data. Findings - Consistent with previous empirical evidence, three knowledge factors affected the knowledge creation process: incentives, IT, and individual competencies. It was noted that these factors overlay the knowledge creation process at all execution stages of on-site construction. Originality/value - This research is expected to contribute to a better understanding of important knowledge factors and knowledge management research in Thai construction that is still at an infancy stage. In order to build a knowledge creative culture, construction project executives need to support and maximize the value of human assets (individual competencies). Furthermore, facilitating IT-supported knowledge management in construction projects needs to be considered and emphasized needs to be placed on productive work and gain a competitive advantage.