SERVICE QUALITY - AN INFORMATION-SERVICES PERSPECTIVE

被引：0

|

作者：

MINTERN, D ^{[1
]}

机构：

[1] METROPOLITAN LIFE INSURANCE CO,NEW YORK,NY 10010

来源：

PROCEEDINGS OF THE ASIS ANNUAL MEETING | 1991年 / 28卷

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D O I：

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中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

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页码：359 / 359

页数：1

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