共 50 条
- [2] EXTERNAL QUALITY ASSURANCE COMMITTEE FOR DRUG INFORMATION-SERVICES AMERICAN JOURNAL OF HOSPITAL PHARMACY, 1990, 47 (04): : 787 - 791
- [4] QUALITY OF INFORMATION-SERVICES, A PERMANENT ISSUE NACHRICHTEN FUR DOKUMENTATION, 1993, 44 (06): : 368 - 375
- [5] SERVICE QUALITY - AN INFORMATION-SERVICES PERSPECTIVE PROCEEDINGS OF THE ASIS ANNUAL MEETING, 1991, 28 : 359 - 359
- [6] TOTAL QUALITY MANAGEMENT FOR INFORMATION-SERVICES JOURNAL OF SYSTEMS MANAGEMENT, 1992, 43 (07): : 18 - 18
- [7] ILLUMINATIVE EVALUATION PROGRAM FOR ASSESSING INFORMATION-SERVICES ASLIB PROCEEDINGS, 1979, 31 (05): : 245 - 250
- [8] ASSESSMENT OF AN ILLUMINATIVE EVALUATION PROGRAM FOR INFORMATION-SERVICES ASLIB PROCEEDINGS, 1981, 33 (02): : 67 - 70