Performance measurement system design - A literature review and research agenda

被引:1190
|
作者
Neely, A
Gregory, M
Platts, K
机构
[1] Manufacturing Engineering Group, University of Cambridge, UK
关键词
activity-based costing; manufacturing strategy; performance management; performance measurement; systems design;
D O I
10.1108/01443579510083622
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The importance of performance measurement has long been recognized by academics and practitioners from a variety of functional disciplines. Seeks to bring together this diverse body of knowledge into a coherent whole. To ensure that the key issues are identified, focuses on the process of performance measurement system design, rather than the detail of specific measures. Following a comprehensive review of the literature, proposes a research agenda.
引用
收藏
页码:80 / 116
页数:37
相关论文
共 50 条
  • [31] Design and management of assembly systems 4.0: systematic literature review and research agenda
    Dolgui, Alexandre
    Sgarbossa, Fabio
    Simonetto, Marco
    INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2022, 60 (01) : 184 - 210
  • [32] Influence of the educational research agenda on the design of educational policies: a systematic review of the literature
    Barreto, Israel Barrutia
    Cahuata, Luz Dominga Mamani
    Mamani, Sively Luz Mercado
    Portal, Jorge Luis Mercado
    REVISTA DE EDUCACION Y DERECHO-EDUCATIONAL AND LAW REVIEW, 2024, (29):
  • [33] Universal Design of ICT for Emergency Management A Systematic Literature Review and Research Agenda
    Gjosaeter, Terje
    Radianti, Jaziar
    Chen, Weiqin
    UNIVERSAL ACCESS IN HUMAN-COMPUTER INTERACTION: METHODS, TECHNOLOGIES, AND USERS, UAHCI 2018, PT I, 2018, 10907 : 63 - 74
  • [34] Putting the system back into training and firm performance research: A review and research agenda
    Garavan, Thomas N.
    McCarthy, Alma
    Lai, Yanqing
    Clarke, Nicholas
    Carbery, Ronan
    Gubbins, Claire
    Sheehan, Maura
    Saunders, Mark N. K.
    HUMAN RESOURCE MANAGEMENT JOURNAL, 2021, 31 (04) : 870 - 903
  • [35] Review Manipulation: Literature Review, and Future Research Agenda
    Ansari, Sana
    Gupta, Sumeet
    PACIFIC ASIA JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 2021, 13 (01): : 97 - 121
  • [36] Putting the System Into Performance Management Systems: A Review and Agenda for Performance Management Research
    Schleicher, Deidra J.
    Baumann, Heidi M.
    Sullivan, David W.
    Levy, Paul E.
    Hargrove, Darel C.
    Barros-Rivera, Brenda A.
    JOURNAL OF MANAGEMENT, 2018, 44 (06) : 2209 - 2245
  • [37] Revealing the underlying drivers of CVC performance- a literature review and research agenda
    Fels, Gerwin
    Kronberger, Markus
    Gutmann, Tobias
    VENTURE CAPITAL, 2021, 23 (01) : 67 - 109
  • [38] Airport service quality dimension and measurement: a systematic literature review and future research agenda
    Usman, Agus
    Azis, Yudi
    Harsanto, Budi
    Azis, Anton Mulyono
    INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT, 2022, 39 (10) : 2302 - 2322
  • [39] IS/IT performance measurement system: Literature review and a comparative study
    Mesrar, Sara
    Marghoubi, Rabiaa
    2016 INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY FOR ORGANIZATIONS DEVELOPMENT (IT4OD), 2016,
  • [40] Understanding the features of performance measurement system: a literature review
    Choong, Kwee Keong
    MEASURING BUSINESS EXCELLENCE, 2013, 17 (04) : 102 - 121