Does Evaluation Improve Performance? - A Case Study of Japanese Public Libraries

被引：0
|
作者：
Shimoyama, Kanako [1 ]
Nishiura, Minako [1 ]
Naka, Hajime [1 ]
Tsuji, Keita [2 ]
Itsumura, Hiroshi [2 ]
机构：
[1] Univ Tsukuba, Grad Sch Lib Informat & Media Studies, Tsukuba, Ibaraki, Japan
[2] Univ Tsukuba, Fac Lib Informat & Media Sci, Tsukuba, Ibaraki, Japan
来源：
QUALITATIVE & QUANTITATIVE METHODS IN LIBRARIES | 2013年
关键词：
Library management; library administration; performance measurement; public libraries; self-evaluation; program evaluation; meta-evaluation; evaluation studies;
D O I：
暂无
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
Purpose - This study explores the effectiveness evaluation program in public libraries by conducting empirical analysis of selected Japanese public libraries. Design/Method/Approach - We used three methods: 1) the analysis of libraries' performance data; 2) meta-evaluation; and 3) case study. Findings - The evaluation program in the public libraries does not necessarily contribute to the improvement of the service performance. Additionally, the type of the evaluation (performance measurement or program evaluation) had certain effects on the performance improvement. Originality/value - This study provides new insight into on-going researches on evaluation program in libraries.
引用
收藏
页码：293 / 303
页数：11
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