REDEVELOPING AND LAUNCHING A UNIQUE SERVICE OFFERING

被引：0

|

作者：

GRONROOS, C

SAND, HA

机构：

来源：

SERVICE EXCELLENCE : MARKETINGS IMPACT ON PERFORMANCE | 1989年

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暂无

中图分类号：

F [经济];

学科分类号：

02 ;

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页码：175 / 188

页数：14

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