TOTAL QUALITY MANAGEMENT IN HEALTH-CARE - A SURVEY OF CURRENT PRACTICES

被引：16
|
作者：
LIN, B
CLOUSING, J
机构：
[1] Department of Management and Marketing, College of Business Administration, Louisiana State University in Shreveport, Shreveport
来源：
TOTAL QUALITY MANAGEMENT | 1995年 / 6卷 / 01期
关键词：
D O I：
10.1080/09544129550035602
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Given the growing prominence of total quality management (TQM) in health care, a survey was conducted among the executives of the hospitals in northern Louisiana. While most of the findings confirm conventional TQM wisdom, others are somewhat surprising. The findings lead to implications for hospital management, as well as suggestions for TQM research opportunities.
引用
收藏
页码：69 / 78
页数：10
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