EMPIRICAL-STUDY OF SOFTWARE MAINTENANCE

被引:1
|
作者
VANGENUCHTEN, M [1 ]
BRETHOUWER, G [1 ]
VANDENBOOMEN, T [1 ]
HEEMSTRA, F [1 ]
机构
[1] LIGHTHOUSE MANAGEMENT CONSULTANTS,5600 HK EINDHOVEN,NETHERLANDS
关键词
MAINTENANCE; DEFECTS; METRICS;
D O I
10.1016/0950-5849(92)90144-E
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The paper describes an empirical study of software maintenance that was carried out in a system software department in 1989 and 1990. The study focused on error occurrence and fault detection. Over 400 problem reports were studied. The study showed some unexpected results. It showed, for example, no relation between the phase of error occurrence and the solution time. An explanation is the gap between the methods as they are supposed to be applied and reality. Assessment of the size of the gap is one of the contributions of this kind of empirical study.
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页码:507 / 512
页数:6
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