Paradigm Shift in Reference Services at the Oberlin College Library: A Case Study

被引：8

作者：

Mitchell, Megan S. ^{[1
]}

Comer, Cynthia H. ^{[1
]}

Starkey, Jennifer M. ^{[1
]}

Francis, Eboni A. ^{[1
]}

机构：

[1] Oberlin Coll, Oberlin, OH 44074 USA

来源：

JOURNAL OF LIBRARY ADMINISTRATION | 2011年 / 51卷 / 04期

基金：

美国安德鲁·梅隆基金会;

关键词：

academic libraries; faculty collaboration; library commons; reference services; research consultations;

D O I：

10.1080/01930826.2011.556959

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This case study focuses on reference services in the main library at Oberlin College. It traces the development of the current service model, which has evolved as the Reference & Instruction Department has anticipated, managed, and responded to changes related to increased teaching and instruction activities, shifting reference usage patterns, and changes in student research behaviors. Emphasis is placed on a popular and highly personalized research appointment service; a robust program of course-related library instruction; reliance on students to help staff the reference desk and make effective referrals; developing and maintaining strong relationships with teaching faculty; and creating welcoming spaces conducive to research, studying, socializing, and interacting with library staff.

引用

页码：359 / 374

页数：16

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