Trends in patient satisfaction in Dutch university medical centers: room for improvement for all

被引：0
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作者：
Sophia M Kleefstra
Linda C Zandbelt
Hanneke JCJM de Haes
Rudolf B Kool
机构：
[1] Dutch Health Care Inspectorate,Department Research and Innovation
[2] University of Amsterdam,Academic Medical Center, department Quality and Process Innovation
[3] University of Amsterdam,Academic Medical Center, department Medical Psychology
[4] Radboud University Medical Center,Radboud Institute for Health Sciences, IQ healthcare
来源：
BMC Health Services Research | / 15卷
关键词：
Patient satisfaction; Trend study; Hospitals; Quality improvement; Patient-centered care;
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